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Careers at Flexible Resolution Services

Working at Flexible Resolution Services is an opportunity to make a real difference. Find out more about working here and our latest vacancies below.

Looking for a career with purpose? At Flexible Resolution Services, part of Trust Alliance Group (TAG), we help consumers and businesses resolve disputes fairly and we’re always looking for passionate people who want to make a difference.

Even when we’re not actively hiring, we’d love to hear from you.

Who we hire

We welcome people from all walks of life - whether you're early in your career or bringing experience from another field. We recruit for roles in:

  • Dispute resolution and complaint handling
  • Assessing appeals
  • Data & insight
  • Operations & administration
  • Quality assurance
  • Leadership & support services
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Life at Flexible Resolution Services

We’ve fostered a culture that builds trust with our stakeholders and empowers colleagues to look after their own wellbeing. Our colleagues' long service across Trust Alliance Group says it all - at our 2024 TAG Stars Awards ceremony we celebrated colleagues commemorating 5, 10 and 15 years of service with us.

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Wellbeing at Flexible Resolution Services

Our colleagues have access to a variety of wellbeing resources and programmes to support their mental, physical and financial health. With gym facilities, Private Medical Insurance, mental health first aiders and more, we aim to help colleagues keep well both in and out of work. We also run social events throughout the year to help colleagues connect with each other.

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Our work in the community

Supporting our local communities is important to us, and we work with local initiatives throughout the year to make a tangible difference in the communities we are part of. Colleagues can volunteer to help with these amazing causes, which has seen us support local food banks, school uniform networks, forests, green spaces and hostels for the homeless.

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Latest vacancies

Visit our recruitment portal for all our latest vacancies across Trust Alliance Group. You'll also be able to register for job alerts to be notified when relevant roles become available.

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