Enquiry form

Please fill out the info below and we'll get back to you as soon as possible.

All fields are required unless specified optional.

Why would you like to get in touch with us?

General Enquiry

Parking enquiry

D&G enquiry

Complain about your service

Report a technical issue

I have a media enquiry

Our POPLA team are here to answer any questions you may have related to our parking appeals service.

Feel free to get in touch by phone on 03301 596 126 or by using the contact form below.

If you're looking to speak to us about an Energy Ombudsman or Communications Ombudsman dispute, please get in touch via the relevant websites below.

Go to the Energy Ombudsman Go to the Communications Ombudsman

We value your feedback and we're always looking for ways to improve our service. If you've been unable to resolve things with the member of staff concerned, or their manager, our service complaints procedure is here to help.

View our Service Complaints Procedure

If you have attempted to resolve the issue with us already and would still like to make a service complaint, please complete the form below.

Sorry you're having technical difficulties. Please tell us where you've experienced the issue

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Case reference number: (optional)

Complaint reference number: (optional)

POPLA verification code: (optional)

If you are a journalist and/or have a media enquiry, please ask your question below;

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Your details

First Name

Last Name

Telephone

I’d prefer to be contacted by:

I'd prefer to be contacted by

Phone

How can we help? Ask us a question

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You'd like to raise a dispute with an Energy supplier

We work fairly and impartially with consumers and energy suppliers to resolve disputes, aiming to put consumers back into the position they were in before they occurred.

Before you contact us you should notify your supplier and work with them to try and resolve your dispute. They have 8 weeks to resolve the complaint, unless they issue you with a Deadlock Letter enabling you to come to us sooner.

If you're ready to raise your dispute, your first step is searching for your supplier on our homepage.

Search for my supplier

Sorry to hear you're unhappy with our service

When did the incident occur?

0 / If it was longer than 6 months ago, please tell us why you didn't complain at the time?

Case reference number

Were you unhappy with our customer service?

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Did we fail to keep you updated on progress?

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Do you feel we caused any unnecessary delays?

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Did we manage your expectations of the process?

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0 / Did you experience other problems? If so please provide as much detail as possible

0 / How could we put things right for you?

Privacy

We value your privacy and that’s why we take our data monitoring seriously.

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Contact us

Enquiry form

Why would you like to get in touch with us?

Sorry you're having technical difficulties. Please tell us where you've experienced the issue

If you are a journalist and/or have a media enquiry, please ask your question below;

Your details

I’d prefer to be contacted by:

How can we help? Ask us a question

You'd like to raise a dispute with an Energy supplier

Sorry to hear you're unhappy with our service

Privacy

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